Quality
Manufactured to the highest specification, our sliding loft ladders offer the best combination of quality and value. Built to our own specification, the loft ladder has extra-large, spring loaded, locking catches which, in our opinion, are the best available in terms of safety and durability.
Inferior sliding loft ladders supplied with smaller, weaker, locking catches which are prone to failure if great care is not exercised when using the ladder.
Value
Great value loft ladder – you do not have to sacrifice quality either. We have added value to this one by supplying with safety handrails (two on 3 section ladder and one on 2 section option) along with twin pivot arms – most in the market only have one which, in our opinion, makes the ladder much more difficult to operate.
Competitors often offer safety handrails as a chargeable extra and none that we know of supply with twin pivot arms.
Service
We are the UK Loft Ladder Experts having sold many thousands over the past 15 years. Massive stocks always held for next day delivery, all backed up by our knowledgeable sales teams and celebrated aftersales service. Check out our superb customer reviews received through the independent agency FEEFO – we are very proud of our 98% ranking on service! We are open 7 days a week (weekdays until 9pm) to provide product advice and take your order. We also trade through multiple channels so you can make a purchase 24/7. Our telephone lines are NOT charged at a premium rate and you also have the option to speak with us through our online live chat if you prefer (Monday-Friday 8.30am – 5.30pm).
No other companies come close to us on customer service – some even “invent” their own customer reviews or “cherry pick” and have a limited number so you cannot get a real indication of what service you can expect. Advice available during limited hours only and definitely not at weekends.
Safety
Our Sliding Loft Ladder is Certified to EN14975 – the very latest European Safety Standard for loft ladders – you can be assured that these are the safest available. They are supplied with useful handrails as standard and have non-slip, large “D” shaped rungs for added safety and comfort in use. The weight rating is 150KG (23.5 stones) so are extremely strong!
Some of our competitors sacrifice safety for a cheaper build quality – something we will never do! Often you will not find the enhanced safety features seen on our loft ladders either.
Price
We offer the best prices available which include FREE next day delivery to most of the UK Mainland (small charge will apply to the Scottish Highlands and UK Islands). We buy in bulk! – And in doing so can command the very best prices which we are able to pass onto you, our customers. We will not be beaten on price.
Delivery is often chargeable, and in many cases it will take 3-5 days for you to receive the loft ladder. We believe our price is the best available for this specification of loft ladder.
Guarantee
Forever Guaranteed – We offer a no quibble Lifetime Guarantee on our products – in the unlikely event that problems are experienced, we will either repair or replace the affected part. We are a UK owned and based company who have been trading for many years, so this peace of mind is definitely worth having.
Not lifetime guaranteed or offered by companies who have been trading for a relatively short period of time – probably not worth much in the event of a problem.
Instructions
Comprehensive manual supplied written in plain English. You also have the reassurance of being able to speak to one of the experts in our Customers Services Team if further assistance is required.
Poorly written instructions or non-existent – causing massive safety implications
Convenience
Loft ladder supplied with operating pole and kit to enable conversion of a “push up” loft hatch to “swing down”. Our extensive loft ladder “essentials” means we truly are your “one-stop shop”
Bare minimum supplied by some competitors – you may have to shop elsewhere for hatch conversion kit and loft ladder essentials.
